Cookies Policy

We are using cookies to give you the best experience on our site. Cookies are files stored in your browser and are used by most websites to help personalise your web experience. By continuing to use our website without changing your browser settings, you are agreeing to our use of cookies.
At ClimeMET, we are committed to protecting your privacy. We use the information we collect about you to process your orders and to provide a more personalised shopping experience. Information that we hold about you will not be disclosed to a third party.

Cookies are used on this shopping site during your visit. If you have disabled cookies for any reason your transaction with us will fail but you can, if you wish, delete cookies from your temporary internet files once you have completed your transaction.

What information do we collect? When you order, we need to know your name, e-mail address and delivery address. This allows us to process and fulfil your orders and to notify you of the status of your order.

All credit or debit card transactions are processed through Shopify Payments, who ensure that all transactions are fully secure by hosting the payment system on their servers and that all communications are protected by a host of innovative and established encryption techniques, which are continually updated.

We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For international deliveries this number may be given to our couriers. For overseas deliveries, we may provide certain order, delivery and product information, to our international carriers and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

The information we hold will be accurate and as up to date as your last contact with us. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it for you.

Our website uses conversion tracking utilities from Google to monitor customer traffic patterns and site usage to help us develop the design and layout of the store. These cookies do not collect or hold any personal information about you.

In summary - We are committed to protecting your privacy. We use the information we collect on the site to make shopping with ClimeMET possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others.

Your consent - by using our website, you consent to the collection and use of this information by ClimeMET. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

When you place your first order with ClimeMET, you will be automatically added to our newsletter distribution list. This means that you will receive our regular email newsletters direct to your inbox, and will be one of the first to know about new products and exclusive discounts. You can unsubscribe from these emails at any time by simply clicking the 'unsubscribe' link at the bottom of each newsletter, or by emailing sales@climemet.co.uk.